Frequently Asked Questions
Q: What is the measurement accuracy of this CNC system?
A: The X & Y-axis resolution is ≤(3+L/200)um, and the Z-axis is ≤(4+L/200)um, utilizing high-precision American GSI rulers.
Q: Which software does the machine use for data processing?
A: The system uses Quickmeasuring software, which supports direct data output to Excel, Word, and AutoCAD.
Q: What kind of lighting system is integrated?
A: It features a surface light formed by 24 independent groups of LED light sources with 200-step continuous variable control.
Q: Can this machine handle heavy workpieces?
A: Yes, the gantry type structure is designed with a marble base and can support a load weight of up to 30kg.
Q: What is the warranty and after-sales service policy?
A: We provide a 12-month warranty for the motherboard and machine, along with life-long maintenance services.