Q1: Are you a manufacturer or a trading company?
A: We are a professional manufacturer specializing in smart pet products, with our own factory and R&D team. We offer OEM & ODM services for global clients.
Q2: Can I customize the product with my own logo or design?
A: Yes, we provide customization options including logo printing, packaging design, and product features.
Q3: Do your products support mobile app control?
A: Yes, many of our smart pet devices come with mobile app functionality for remote monitoring and control.
Q4: What is your lead time for bulk orders?
A: Our typical lead time is 15-30 days depending on the order quantity and customization needs.
Q5: Do your products come with a warranty?
A: Yes, all our smart pet products come with a 12-month warranty covering manufacturing defects.
Q6: How do you ensure product quality?
A: We have strict quality control processes including material inspection and production line testing. All products meet CE, FCC, and RoHS standards.
Purr Pet
